Terms of service

Terms of service

Last updated 13 October 2026. These terms apply when you use mattandmilly.com or ask Matt & Milly to make you a book. We are Matthew Dowell, entrepreneur individuel, trading as Matt & Milly (SIREN 107 590 143, 9 bis ancien chemin de Lasserre, 31820 Pibrac, France, hello@mattandmilly.com). Prices, payment, delivery and your cancellation rights are in our terms of sale.

How it works

You tell us about your friend using our form. We write and paint your book and send you a proof. You can ask for changes up to twice. When you approve your proof, you pay, and we print and post your book. Approving your proof is final, and means you agree to pay for your book and to our refund policy.

What you give us, and what we do with it

You confirm that the words and photos you send us are yours to share, and that you have permission from anyone who can be identified in them. Please do not send photos of children or of other people unless you have their permission. You give us permission to use your words and photos only to make your book, and to reprint it for you. We do not show your book, words or photos publicly, or use them in our marketing, without your written permission.

We may refuse an order if the words or photos are unlawful, hateful or abusive. If we do, you pay nothing.

About the book and the artwork

We write the story from what you tell us, using an AI writing assistant to draft it, and a person edits it. The illustrations are created with AI image tools in a watercolour style, guided and checked by a person against your photos. We aim for a true likeness, which is what the proof is for, but we cannot promise that every detail will match your friend exactly.

Who owns what

You keep ownership of your own words and photos.

Your book is made only for you. We will not reuse its story or paintings in other books, or sell them to anyone else. You own your printed copy.

We keep any rights that exist in the finished story and paintings, and we give you a lasting, free, personal licence to use them: you may keep your book, give it, display it, photograph or scan it, make copies for yourself and your family, and share pictures of it on your own social media. You may not sell copies, or use the story or paintings for commercial purposes or let anyone else do so, without our written permission.

The law on who owns AI-assisted work is still developing in many countries, which is why we say "any rights that exist".

Using this website

Please use the website lawfully and do not try to disrupt it. We do our best to keep it running and accurate, but we do not promise it will always be available or free of mistakes.

Our responsibility

We are responsible for the book we make and send you, as set out in our terms of sale and refund policy. Nothing in these terms removes rights that the law gives you as a consumer, and nothing limits responsibility that the law does not allow us to limit.

Changes to these terms

We may update these terms. The terms that apply to your order are the ones published on the day you approve your proof.

Law that applies

French law applies to these terms. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

Contact

hello@mattandmilly.com